P.I.L.O.T. Services first and foremost is concerned with the Health, Safety and Well-being of those we support and our staff that work in our Homes and Day Programs.

In response to the COVID-19 Pandemic, and as directed by the Division of Developmental Disabilities, P.I.L.O.T. has shut down our three day program operations effective March 17th, 2020 until further notice.

Our 11 Community Based Homes however will continue to operate. Enhanced protocols are in place to insure that our homes are safe as possible for residences and staff.

Day Programs will resume operations once the Division clears these operations to re-open. When we get this communication from the State, we will outreach and inform all our families and others impacted by this closing.

In addition, we closed the administrative office to the general public and most staff are working remotely. Phone messages are being checked and returned as quickly as possible. You may also email the Administrative Assistant, Gail Harris at info@thepilotservices.org with any issue.

We thank you for your patience and understanding during this challenging time we all are facing.


Allen J. Samuels

Chief Operating Officer

Kathy Ayala

Chief Financial Officer and Director of Administration

Experience P.I.L.O.T. Services


P.I.L.O.T Services wants to spread our message of hope and compassion. We believe that a single action can make a difference in the community, and that collective action can greatly impact the world. Through advocacy and outreach activities, our team works tirelessly each day to contribute their part to the greater good.

Our Mission

Here atĀ  P.I.L.O.T. Services our mission is to maintain a culture of excellence in regard to quality of care and service delivery.

We strive to exceed the expectations of professional standards in support of individuals we serve and cultivate positive, collaborative, and inclusive relationships within the communities in which we operate.


P.I.L.O.T. Services at a Glance

Here at P.I.L.O.T. Services, we are driven by a single goal; to do our part in making the world a better place for all.

Our decision making process is informed by comprehensive empirical studies and high quality data evaluation.

We strive to build productive relationships by providing the following services:


Community Engagement

Engaging Day Habilitation

Neuro Care Community Services

Post Traumatic Stress Disorder (P.T.S.D) support for veterans


Who is P.I.L.O.T.?

Personalized Independent Living Opportunities and Training Services, Inc., is a non-profit 501 (c) (3) agency established in August of 1992 to serve persons with developmental disabilities. P.I.L.O.T. Services started with just a residential program, serving individuals returning to New Jersey from out-of state living arrangements. Our first residential home was opened in Cherry Hill, NJ, October of 1993. In the Spring of 2005, the Atlantic County Egg Harbor Day Program was opened and The Blackwood Day Program opened in Fall of 2015. The Berlin Day Program was opened in January, 2020.

How Can We Help?

  • Contact Us Today (856) 809-0600

    Achieving and providing true personalized/ person-centered services is at the very heart of what makes P.I.L.O.T. Services a leader in the field of intellectual and developmental disabilities (I/DD). We strive to provide the programming that our service recipients want for themselves.

    Our approach to personalization starts with getting to know the individual by doing our diligence with regard to becoming familiar with the full background of the person. As well, we perform exploratory and skill based assessments to assist with forming the unique pathways for each person we serve.

    We are committed to this process as we want the data we gather to reflect the unique fingerprint of each participant in our programs.